Clients

AC Services

AC Services engineer at work, with the Rational Service & Spares Partner logo

AC Services: IT support to keep the business running securely

Overview

Enhanced partnered with AC Services to provide practical IT support and modern device management through Microsoft Intune. The project helped AC Services move away from reliance on traditional on-premise server infrastructure, creating a more cost-effective, flexible and easier-to-manage IT environment.

The Client

AC Services assists owners and users of Rational units to ensure that the downtime of their units is minimised through regular service or by speedy repair. Their clients range from prestigious world-famous dining establishments through to high street fast food outlets relying on dependable technology to support its staff, operations and customer service. They needed an IT partner that could provide responsive support and a modern approach to managing users, devices and security.

The Challenge

Before engaging Enhanced, AC Services wanted to simplify its IT setup and avoid the cost and complexity of maintaining on-premise servers. The business needed a secure, scalable and cost-effective solution that would support day-to-day operations, make device management easier and allow staff to work efficiently from different locations.

The Solution

Enhanced delivered ongoing IT support and implemented Microsoft Intune as a modern device management solution for AC Services. By adopting Intune, the business gained a more efficient way to manage devices, apply security policies and support users without the expense and maintenance requirements associated with traditional on-premise servers.

  • Ongoing IT support to help AC Services manage users, devices and day-to-day technical issues.
  • Adoption of Microsoft Intune to provide modern cloud-based device management.
  • Reduced reliance on on-premise servers, helping lower infrastructure costs and simplify management.
  • Improved control over device configuration, security settings and user access.
  • A scalable IT platform that can adapt as AC Services’ requirements change.

The Outcome

With Enhanced’s IT support and Microsoft Intune solution in place, AC Services now benefits from a more streamlined and cost-effective IT environment. Devices can be managed more efficiently, security policies can be applied consistently, and the business has reduced the need for costly on-premise server infrastructure.

  • Lower infrastructure costs by reducing dependence on on-premise servers.
  • Simpler device management through Microsoft Intune.
  • Improved consistency across device configuration and security policies.
  • More flexible support for staff working across different locations.
  • A scalable IT support model that can grow with the business.

Conclusion

The project has provided AC Services with a more modern, cost-effective and manageable IT foundation. By adopting Microsoft Intune and moving away from traditional on-premise server requirements, the business has gained a more flexible platform that supports security, efficiency and future growth.

“Enhanced’s ongoing support has been fantastic. Whenever we contact them for support their team are able to help straight away, they always provide such a thorough service.”

Helen Hagger – Director

Looking for an IT partner you can rely on?

To learn more about our IT services and how we can help your business, please contact one of our team today on 0117 472 9200 or hello@enhancedgroup.co.uk